Intelligent Bots Solution Catalogue
Intelligent bots are computer programs that leverage artificial intelligence to enable natural conversations with people. The recent advancements in machine learning and the convergence of compute power and big data are bringing artificial intelligence into the mainstream. Intelligent bots will transform every facet of every industry and dramatically improve both, the customer experience and internal communications.
HR BotsThere is a high possibility that the next time you’re hired at a new job, you might be getting your initial information about payroll, vacations, expenses, and other HR related thing from a chat bot instead of another employee. Chatbots come in different varieties, they range from simple to sophisticated, they’re becoming wildly popular by taking on the mundane tasks that make a difference in economy, and HR. The future of Human Resource is totally going to move towards the Chatbots.
Help Desk BotsService desk or Helpdesk requests are usually ‘basic’ or ‘simple’ questions that take a lot of time to answer, hence missing SLAs. Our IT Help Desk Bots takes care of these simpler questions and allows IT service desk agents to focus on more complex queries, therefore saving time and cost while greatly improving support efficiency. Our IT Help Desk Bots uses machine learning to learn answers to repetitive support requests and improves the speed of your service desk over time.
Marketing & Sales BotsBots can conduct several automatic tasks and communicate with your consumers to help take the load off your agents. These bots can be easily integrated with your existing systems to fetch and in-put data into your systems. In the past, consumers often had to walk through a complicated series of steps to receive support or information from a company. They might first have to Google to find a helpline number, navigate through a series of numbered prompts until they’re connected with a support rep, and reconfirm identifying information several times—all before receiving any support. Marketing & Sales Bots can ease this process for the customer and give the customer a very personal and prompt experience.
Customer Facing Bots for SupportCustomers who buy new products or services, have to go through the painful process of initial installations and setups for which they are provided extensive documentations. These documentations are very generic and can be tedious to go through the whole document for some small specific thing that the customer might be looking for. Bots for support provide very specific information in a very natural conversational way and address very specific queries of the customer in a very prompt way.
